Customer Notice

Coronavirus (COVID-19)

Following the recent government announcement, many UK cinemas are expected to open from 4 July. This is exciting news for film fans.

Whilst we remain closed for the moment, we are keen to open as soon as possible and have already begun working on our reopening plans behind the scenes to make Broadway a COVID-19 safe environment for our staff and customers.

Our priority is the wellbeing of our customers and staff, and we need to ensure you are safe at all times.

We will be posting regular updates on our Facebook, Instagram and Twitter accounts, so please do keep an eye out here for future announcements. You can also sign up to our mailing list here for updates.

We cannot thank you enough for your patience during this time, we are an independent cinema & theatre the support we have received has been overwhelming. We are truly grateful and cannot wait to welcome you back very soon.

Notice for ticketholders

All performances until 31 August 2021 have unfortunately been cancelled due to the Coronavirus (COVID-19) pandemic.

Our staff are working hard to contact all customers that have tickets to performances during this period, starting with the performances that were cancelled first.

All ticket holders will be entitled to a full refund or will have the opportunity to donate the cost of your ticket to the Letchworth Foodbank.

Please do not contact our offices, a member of the team will be in touch to arrange your refund as soon as possible.

Thank you for your patience and understanding.